SMS Reminders for Workshops

Add-on and access note

SMS may be usage-based and/or add-on controlled. It should not send unless billing, sender settings and company permissions are configured.

Benefits

Follow up customers on the channel they often notice quickly.

Connect messages to real customer and vehicle records.

Support reminders for service, bookings and future work where configured.

Keep usage billing and opt-out rules controlled.

Connected workflow

WorkshopHQ keeps public website promises tied to real dashboard modules, permissions and add-on entitlements.

SMS reminders connect to customers, vehicles and reminder history.

Sending must respect company settings, consent, usage limits and billing rules.

SMS templates should be managed safely without script or unsafe content.

These connected pages explain the surrounding workflow so customers understand how the module fits into the full platform.

Follow up future work, service dates and customer communication from connected customer and vehicle history.

Keep customer details, vehicles, communication history and workshop documents connected.

Track vehicle details, registration, odometer, job history, WOF context and customer ownership.

Create consistent customer emails for quotes, invoices, reminders and workshop communication.

Use customer, vehicle, reminder and communication history to build repeat work and stronger relationships.

Is SMS free?

SMS should be treated as a paid or usage-based capability depending on your billing setup.

Can SMS send automatically?

Automated sending should only run when templates, consent, billing and company settings are safely configured.

Start with the plan and add-on mix that matches your workshop. We keep the public pages connected to real platform capabilities and access rules.